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Technology Support

Zoom ON DEMAND TECHNICAL SUPPORT (9:00AM TO 3:30PM)
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STAFF
  Marco Aquino IT Support Technician

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TROUBLESHOOT guide's

Before you request Tech support please read the following guides, it might help you resolve your issues

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Tech Support Links

Important Tech Documents

technology helpdesk

CHROMEBOOK UPDATE, TROUBLESHOOTING & STUDENT REQUESTS

Students: before you bring your Chromebook in for service, please try these troubleshooting tips. Please fully charge your chromebook, log out, restart, log back in and change your password. If that doesn’t work, try these guides:

ECF Device Request

ECF Devices are Chromebooks with the option to have  LTE connectivity that parents or guardians can request from the District.  Once a request has been submitted, the school must stand by to receive a shipment from the district before a student receives requested device.

 

ECF devices are not currently immediately available from the school site, however the Parent/Guardian can pick up requested device by scheduling a pick-up appointment at the nearest LAUSD Tech Center. (LD West: Loyola Village EL Tech Center) 

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For Dorsey Staff Supplies or IT Support ⬇️ Click Here ⬇️

For Dorsey Parent & Student IT Support  ⬇️ Click Here ⬇️

Report Damaged,Broken, Lost or Stolen Devices  ⬇️ Click Here ⬇️

For Dorsey Parent & Students PIN Request  ⬇️ Click Here ⬇️

New Student or Replacement Device Request  ⬇️ Click Here ⬇️